FAQs

Silk products need to be cleaned only when needed. They should be dry cleaned to preserve the color saturation and sheen of the product. Use a steamer to smooth out small wrinkles on silk. Do not iron directly on the fabric as it can cause fabric burns!

All Kala cotton products are made of hand-woven fabric that needs gentle care. We recommend hand washing with cold water and a mild detergent.

All tie-dye items are prone to color bleeding. Hand wash with like colors only. Do not leave soaking.

All the products you see on Harkoi are completely hand made. This gives each piece its unique individuality and no two will ever be alike. We have tried our best to show detail and color as close as possible to the physical product in the photographs on the site. But what you see on your screen might may vary slightly from seeing the products in person. 

All our products come with Harkoi tags and a handwritten note, wrapped in tissue paper and mailed to you. If you are giving a Harkoi product as a gift, please include a message on checkout and we will handwrite a card for you.

To learn more about our shipping policies, please click on Shipping Policy.

To learn more about our refund and returns policy please click onRefund Policy.

If an item is out of stock, please subscribe to our mailing list. We announce restocks and new launches and you’d be amongst the first ones to know.  

If you think Harkoi products could be a good fit for your store, please send us an email at 

hello@harkoi-nyc.com along with a description of your store, social media handles, as well as other brands you carry.